Metro Safer: Croydon Hate Crime Service
Support to report and address anti-LGBTQ+ hate crime in Croydon
Mark Healey
Croydon Hate Crime Officer
mobile 0753 471 9517 safer@metrocharity.org.uk


Mark Healey, Croydon’s Hate Crime Officer is employed three days a week (Wednesday to Friday, 10 am to 5 pm) to run Metro Charity‘s Metro Safer: Croydon Hate Crime Service.
The service, funded by Croydon Council, aims to provide advice and support to those who are affected by anti-LGBT+ hate crime in Croydon.
To promote the service Mark will be touring Croydon’s 13 libraries, visiting each library four times a year, once each quarter.
There will also be a social media campaign, using Facebook and Twitter to promote the visits.
“I know some people find it difficult to talk about hate crime – so I’m happy to talk about anything that people want to talk about, it’s important to listen to people, to help them share their experiences, in their own words, when they are ready.”
Mark
Mark will set up the Hate Crime Stall and be available at each library for two hours on the dates and times (morning visits 11 am to 1 pm and afternoon visits 2 pm to 4 pm) as outlined below.
“I will be inviting local councillors, local police officers, key partners from other anti-hate crime organisations to pop down and say hello. It would be lovely to meet as many local people as possible.”
Mark
There will be leaflets and posters on display – promoting the range of anti-hate crime organisations that provide support to all communities affected by hate crime – alternative subcultures, disability, faith, gender identity, race (including Roma, Gypsy, Traveller communities), and sexual orientation.
“Whilst the focus of my work is addressing anti-LGBT+ hate crime, I am keen to signpost people to the organisations and services that cover all the hate crime strands. “
Mark
Mark will also be delivering the ‘Hate Crime‘ and ‘LGBT+ Community‘ Reference and Resource Folders which will be a local resource for library staff and users.
Spring – Networking
“Networking is about getting out and getting to know everyone.”
April 2022 onwards | 11:00 to 13:00 | 14:00 to 16:00 |
Thursday – 21/04/2022 | Coulsdon Library | Purley Library |
Monday – 25/04/2022 | New Addington Library | Selsdon Library |
Tuesday – 26/04/2022 | Norbury Library | Croydon Central Library |
Friday – 20/05/2022 | Sanderstead Library | Bradmore Green Library |
Monday – 23/05/2022 | Ashburton Library | |
Friday – 27/05/2022 | Shirley Library | South Norwood Library |
Monday – 16/05/2022 | Broad Green Library | Thornton Heath Library |
Summer – Representation
” Representation is about ensuring our communities are represented across the board, and that those representing our communities feed back about the decussions they are involved in on our behalf.
It is also about participating in Pride and ensuring all aspects of our community are celebrated.”
July 2022 onwards | 11:00 to 13:00 | 14:00 to 16:00 |
Thursday 21/07/2022 | Purley Library | Coulsdon Library |
Monday – 25/07/2022 | Thornton Heath Library | Broad Green Library |
Monday – 01/08/2022 | Selsdon Library | New Addington Library |
Tuesday – 02/08/2022 | Croydon Central Library | Norbury Library |
Friday – 26/08/2022 | Bradmore Green Library | Sanderstead Library |
Monday – 15/08/2022 | Ashburton Library | |
Friday – 19/08/2022 | South Norwood Library | Shirley Library |
Autumn – Community Safety
“Community Saftey is about addressing the things that are a threat to our community – like hate crime”
October 2022 onwards | 11:00 to 13:00 | 14:00 to 16:00 |
Monday – 17/10/2022 | Broad Green Library | Thornton Heath Library |
Thursday – 20/10/2022 | Coulsdon Library | Purley Library |
Monday – 24/10/2022 | New Addington Library | Selsdon Library |
Tuesday – 25/10/2022 | Norbury Library | Croydon Central Library |
Friday – 25/11/2022 | Sanderstead Library | Bradmore Green Library |
Monday – 07/11/2022 | Ashburton Library | |
Friday – 11/11/2022 | Shirley Library | South Norwood Library |
Winter – Health and Wellbeing
“During the toughest part of the year it is important that we signpost the range of health and wellbeing services available.”
January 2023 onwards | 11:00 to 13:00 | 14:00 to 16:00 |
Monday – 23/01/2023 | Ashburton Library | Coulsdon Library |
Monday – 30/01/2023 | Selsdon Library | New Addington Library |
Tuesday – 31/01/2023 | Croydon Central Library | Norbury Library |
Monday – 06/02/2023 | Thornton Heath Library | Broad Green Library |
Friday – 10/02/2023 | Bradmore Green Library | Sanderstead Library |
Thursday – 16/02/2023 | Purley Library | |
Friday – 17/02/2023 | South Norwood Library | Shirley Library |
Croydon Libraries

Shirley Road, CR9 7AL
Tel: 020 7884 5175, ashburtonlibrary@croydon.gov.uk

Bradmore Way, CR5 1PE
Tel: 020 7884 5220, bradmoregreenlibrary@croydon.gov.uk

89 Canterbury Road, CR0 3HH
Tel: 020 7884 5210, broadgreenlibrary@croydon.gov.uk

Brighton Road, CR5 2NH
Tel: 020 7884 5180, coulsdonlibrary@croydon.gov.uk

Katharine Street, Croydon CR9 1ET
Tel: 020 7884 5140, croydoncentrallibrary@croydon.gov.uk
Croydon Central Library has a large LGBT+ book section with a wide range of books.
There is also a monthly LGBT+ Reading Group organised by Croydon Area Gay Society called the Rainbow Reading Group.

61 Central Parade, CR0 0JD
Tel: 020 7884 5205, newaddingtonlibrary@croydon.gov.uk

Beatrice Avenue , London SW16 4UW
Tel: 020 7884 5215, norburylibrary@croydon.gov.uk

Banstead Road, CR8 3YH
Tel: 020 7884 5160, purleylibrary@croydon.gov.uk

Farm Fields, Sanderstead CR2 0HL
Tel: 020 7884 5165, sandersteadlibrary@croydon.gov.uk

Addington Road, CR2 8LA
020 7884 5190, selsdonlibrary@croydon.gov.uk

Wickham Road / Hartland Way, CR0 8BH
Tel: 020 7884 5170, shirleylibrary@croydon.gov.uk

Lawrence Road, SE25 5AA
Tel: 020 7884 5195, southnorwoodlibrary@croydon.gov.uk

Brigstock Road, CR7 7JB
Tel: 020 7884 5185, thorntonheathlibrary@croydon.gov.uk
Further information
London Hate Crime Sector
In an emergency contact the police by calling 999 – if it is not an emergency use the 101 number or report online via the national police True Vision website.
- Hate Crime Definitions
- Hate Crime Reporting
- Hate Crime Statistics
- Hate Crime Forums
- Hate Crime Services
- London Council Services
- London Police Services
- Hate Crime Resources
- Hate Crime Training
- Hate Crime Misc
Reference and Resource Folders
We will be providing Croydon’s 13 libraries with ‘Hate Crime‘ and ‘LGBT+ Community‘ Reference and Resource folders – which will include information and resources for library staff and users.