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London Hate Crime Sector

London Hate Crime Sector – networking exercise.

In an emergency contact the police by calling 999 – if it is not an emergency you can contact them by calling 101. See the hate crime police section below for more information.

If you don’t want to speak to the police you could speak to your local council. See the hate crime council section below.

If you don’t want to speak to the police or your local council – then you can speak to third party organisations. See the hate crime services section below.

The hate crime reporting section covers the reporting routes you can use to report hate crime.

The hate crime statistics section details where you can find the latest available statistics.

We have a hate crime forums section, hate crime resources section, hate crime training section and a hate crime miscellaneous section.

Hate Crime Definitions

Hate Crime Strands – since 2007 five ‘hate crime strands’ have been monitored by the Government and Police Services across the UK.

  • Disablity Hate Crime (Abelism)
  • Faith/Belief Hate crime (AntiSemitism, Islamophobia)
  • Gender Indentity Hate Crime (Transphobia)
  • Race Hate Crime (Racism) including Anti-Gypsy Roma Traveller Hate Crime.
  • Sexual Orientation Hate Crime (Homophobia/Biphobia)

Other forms of hate crime have been recognised – Alternative Subculture Hate Crime, was recognised by Greater Manchester Police after the death of Sophie Lancaster.

There are campaigns to recognise other forms of hate and prejudice as hate crime.

Hate Incident – ‘Any incident which the victim, or anyone else, thinks is based on someone’s prejudice towards them because of their race, religion, sexual orientation, disability or because they are transgender.’

Not all hate incidents will amount to criminal offences, but it is equally important that these are reported as they may help prevent further incidents escalating into hate crimes.

Hate Crime (criminal offence) – ‘Any criminal offence which is perceived by the victim or any other person, to be motivated by hostility or prejudice based on a person’s race or perceived race; religion or perceived religion; sexual orientation or perceived sexual orientation; disability or perceived disability and any crime motivated by hostility or prejudice against a person who is transgender or perceived to be transgender.’

Hate crime can fall into one of three categories: physical assault, verbal abuse and incitement to hatred.

Physical assault – physical assault of any kind is an offence. Depending upon the level of violence used, a perpretrator may be charged with common assault, actual bodily harm or grievous bodily harm.

Verbal abuse – threats or name-calling can be a common and extremely unpleasant experience. Victims of verbal abuse are often unclear whether an offence has been committed or believe there is little they can do. However, there are laws in place to protect you from verbal abuse.

Incitement to hatred – occurs when someone acts in a way that is threatening and intended to stir up hatred. That could be in words, pictures, videos, music, and includes information posted on websites.

Hate content may include:

  • messages calling for violence against a specific person or group.
  • web pages that show pictures, videos or descriptions of violence against anyone due to their perceived differences.
  • chat forums where people ask other people to commit hate crimes against a specific person or group.

Hate Crime Legislation – any crime can be prosecuted as a hate crime if the offender has either:

  • demonstrated hostility based on race, religion, deisability, sexual orientation or transgender identity.


  • been motivated by hostility based upon race, religion, disability, sexual orientation or transgender identity.

Someone can be a victim of more than one type of hate crime.

These crimes are covered by legislation (Crime and disaorder Act 1998 and section 66 of the Senetencing Act 2020) which allows prsecutors to apply for an uplift in sentence for those convicted of a hate crime.

There is no legal definition of hostility so the Crown Prosecution Service use the everyday understanding of the word which includes ill-will, spite, contempt, prejudice, unfriendliness, antagonism, resentment and dislike.

Operational response – a police term referring to the way that Police Officers should respond to hate crime incidents and hate crime offences. It has been co-opted by 17-24-30 NationalHCAW as part of their annual H.O.P.E. campaign to encourage people to consider their own ‘operational responses’ to hate crime.

Basically – if hate crime happens to you? what is your operational response? how will you respond to hate crime when it affects you? your family? your place of work and community? Ideally we should all be prepared with training, policies and procedures in place.

Hate Crime Prevention – a range of tools and methods to deter and prevent hate incidents and hate crime offences taking place or reoccuring.

One of the main reasons we encourage hate crime reporting is so we can learn from what has happened and prevent it happening again.

Hate Crime Reporting – the act of telling someone else what you have witnessed or experienced. There are three official reporting routes.

  • Police
  • Council
  • ‘Third Party’ organisations

In some cases, those who have experienced hate crime may not wish to report it through the official routes. They may wish to remain anonymous (‘Third Party’ organisations can facilitate anonymous hate incident and hate crime offence reporting).

Sanction Detection – is a police term which relates to hate crime cases that have completed their progess through the criminal justice system and have a court outcome.

It should be noted that whilst there is concern about current low sanction detection rates – not all those affected by hate crime want to pursue their cases through the criminal justice system. Some just want what they have experienced to stop.

Restorative Justice – brings together people harmed by crime or conflict with those responsible for the harm, to find a positive way forward.

Hate Crime Reporting – those that provide advice and support to report anti-LGBT+ hate crime across London.

Catch Partnership – provide an online reporting form on their website to report all forms of hate crime.

CrimeStoppers – provide a national helpline service and anonymous online form to report all forms of hate crime.

  • 0800 555 111 anonymous reporting helpline serivce.

British Transport Police – provide a phone number, a text number and an online reporting form.

999 in an emergency. 101 if not an emergency.

61016 Text message reporting service.

Forum+ – provide services to support victims of homophobic, biphobic and transphobic hate crime and discrimination in Camden and Islington.

020 7388 5720 email or

Galop – provide a national helpline service, online reporting form and email address to report anti-Lesbian, Gay, Bisexual and Transgender Hate Crime.

0800 999 5428 LGBT+ Domestic Abuse Helpline email

0800 130 3335 Conversion Threrapy Helpline email

020 7704 2040 LGBT+ Hate Crime Helpline email

Metro Charity – provide advice and support to those affected by anti-Lesbian, Gay, Bisexual and Transgender Hate Crime in Greenwich and Croydon.

020 8305 5003 email

Metropolitan Police service – provide a phone number, online reporting form and Police Stations across London.

999 in an emergency. 101 when it is not an emergency.

Stop Hate UK – provide their hate crime advice and support services in 15 London boroughs including Barking and Dagenham, Camden, Croydon, Greenwich, Hackney, Hammersmith and Fulham, Harrow, Havering, Lewisham, Merton, Newham, Richmond, Sutton, Waltham Forest, and Wandsworth,

True Vision – national police website providing online hate crime reporting service. Hate Crime Reports are forwarded to local Police Services across the UK.

Hate Crime Statistics – there is significant under-reporting of hate crime.

London LGBT Advisory Group – submit a Freedom of Information request to the Met Police each month. They share the Homophobic and Transphobic Hate Crime Stats on their website and distribute them to their mailing list.

MPS Hate Crime Dashboard – The Met Police share reported hate crime stats via their own hate crime dashboard.

MOPAC Hate Crime Dashboard – MOPAC share reported hate crime stats via their hate crime dashboard.

UK Government – the Government produces two hate crime reports. Reported Police Hate Crime Figures for England and Wales (annual report) and the England and Wales Crime SurveryReports.

Hate Crime Forums

National Forums

Government Independent Hate Crime Advisory Group – facilitated by the Home Office.

National LGBT+ Hate Crime Network – faciliated by Consortium – inactive 2019

Disability Hate crime Network – Facebook group facilitated by Disability Hate Crime Network.

UK Hate Crime Network – group on LinkedIn facilitated by 17-24-30 NationalHCAW.

Regional Forums

Hear Charities Against Hate Crime Network – faciliated by Hear – closed 2020.

LGBT+ Hate Crime Advocates Forum – facilitated by Metro Charity.

London Counter Terorrism Advisory Group – faciliated by the Metropolitan Police Service.

London Hate crime Board – faciliated by MOPAC – closed March 2020.

MPS Hate Crime Diamond Group – facilitated by Metropolitan Police Service – closed March 2020.

Pan-London MOPAC/MPS Hate crime Stakeholder Forum – facilitated by MOPAC/Metropolitan Police Service.

Pan-London Hate crime Forum – faciliated by Croydon Council.

Tell Mama London Advisory Board – faciliated by Tell Mama.

Local Area Froums

Tower Hamlets No Place For Hate Forum – facilitated by Tower Hamlets Council

Hate Crime Services – third party (voluntary sector) organisations

17-24-30 NationalHCAW – the national anti-hate crime charity that organises the April Acts of Remembrance, an annual H.O.P.E. Campaign, National Hate Crime Awareness Week and the Rainbow Boroughs Project. They signpost hate crime reporting on their website but do not provide any direct client advice and support services. (All hate crime strands).

Catch Partnership – is an advocacy service for people over 18 experiencing hate crime in London. It’s partners are; Galop, The Monitoring Group, East european Resource Centre, Community Safety Trsut, TellMAMA, Choice in Hackney, Stay Safe East and Real. (All hate crime strands).

Choice Hackney – (Disability Hate Crime)

Community Security Trust (CST) – (AntiSemitism)

CrimeStoppers – (All Hate Crime Strands)

0800 555 111 anonymous reporting helpline serivce.

Crown Prosecution Service (CPS) prosecutes criminal cases that have been investigated by the police and other investigative organisations in England and Wales. (All Hate Crime Strands)

deafPlus – (Disability Hate Crime)

East European Resource Centre (EERC) – (Eastern European Hate Crime)

Equally Ours – pan equality organisation of experts seeking to improve hate crime policy and practice whilst developing new narratives around equality and human rights (All hate crime strands).

  • Equally Ours Hate Crime Forum

Forum Plus – LGBT+ Forum provide support to those who have experiences anti-LGBT hate crime in the boroughs of Camden and Islington.

Galop – the LGBT anti-violence charity (Lesbian, Gay, Bisexual and Transgender Hate Crime)

Hear – Humanity, Equality and Rights – a pan-equality network of London equality an d human rights voluntary and community sector organisations.

  • Hate Crime Pan Equality webpage (projecthas now ended)

Inclusion London – London wide organisation of Deaf and Diasabled People’s Organisations, working to support Deaf and Diasabled People’s organisatiosn to increase their capacity. (Disability Hate Crime)

  • London Disability Hate Crime Project

LGBT Independent Advisory Group – (Lesbian, gay, bisexual and transgender hate crime)

Metro Charity – Health, Wellness and Fitness (Lesbian, gay, bisexual and transgender hate crime). Hate Crime advice and support in Croydon, and Greenwich.

Real DPO – (Disability Hate Crime)

Report Racism – Gypsy Roma traveller (anti-Gypsy Roma Traveller hate crime)

SAVAH – Supporting and Advocating for Victims Against Hate – providing support to Somali and Horn of Africa hate crime victims in London (Race hate crime). Project by the Anti-Tribalism Movement.

Sophie Lancaster Foundation – (Alternative Sub-culture Hate crime)

Stay Safe East – (Disability Hate crime)

Stonewall UK – national organisations campaigning for LGBT+ rights. (LGBT+ Hate Crime)

Stop Funding Hate – campaign aiming to tackle the culture of hate, demonisation and division (All Hate Crime Strands).

Stop Hate UK – (All Hate Crime Strands)

The Monitoring Group – (Race Hate Crime)

Tell MAMA – (Islamophobic Hate Crime)

Victim Support (All Hate crime Strands)

Why Me? are a national charity delivering and promoting ‘Restorative Justice’ for everyone affected by crime and conflict. They are working with LGBT+ organisations to promote the use of Restorative justice to address LGBT+ hate crime across London.

UK Government

London Council Services

London Councils – represents London’s 32 borough councils and the City of London. It is a cross-party organisations that works on behalf of all it’s member authorities regardless pf political persuasion.

Greater London Authority

Mayor of London – Sadiq Khan

Mayor’s Office Policing and Crime – Deputy Mayor Polcing and crime Sophie Linden

City of London

London Borough Councils

Barking and Dagenham









Royal Borough of Greenwich


Hammersmith and Fulham







Royal Borough of Kensington and Chelsea

Kingston Upon Thames






Richmond Upon Thames



Tower Hamlets

Waltham Forest



London Police Services

British Transport Police – responsible for policing public transport services.

City of London Police – responsible for policing the City of London.

Metropolitan Police Service – responsible for policing the 32 London Boroughs, which are organised into 12 Basic Command Units BCUs.

True Vision – national police hate crime reporting and information website.

Hate Crime Resources

Galop Resources and Publications

Hate Crime Training

Galop Training

Galop offers a range of CPD accredited courses, both online and in person, to help your teams to learn. Open courses will be posted on the Galop website as they become available, or you can find out more about Galop’s training offer by emailing  

Metro Charity Training

Metro offers hate crime awareness training in Croydon. email

Hate Crime Misc

National Hate Crime Awareness Week #NationalHCAW – aims to encourage the authorities (Government, Police and Councils), key partners and communities affected by hate crime to work together to tackle hate crime across the UK.

The national week takes place between the 2nd to 3rd Saturday in October each year, and is organised by the anti-hate crime charity 17-24-30 National Hate Crime Awareness Week (Charity No 1184819).

VPN Mentor article – The LGBTQ+ Guide to Online Safety